About Christy Sports

At Christy Sports, we believe Outside is Better. Founded in Colorado in 1958, we're one of the leading outdoor specialty retailers in the nation with more than 50 locations across Colorado, Utah, Washington, and Montana. We help people experience the mountain lifestyle through authentic relationships, expert knowledge, and genuine passion for what we do. From retail merchandise and rental services to year-round outdoor businesses, we're driven by innovation and an unmatched commitment to the outdoors.

Our Values

We are welcoming - We meet people where they are without judgment, setting up everyone from seasoned veterans to first timers for success with quality equipment and great service.

We are ambassadors of lifestyle - We want our guests to discover and embrace the mountain lifestyle through the people, environment, and communities that make it special.

We are rooted in experience - We maintain the quality service, authenticity, and expertise that our guests value by honoring our history and what made us special.

We are one team - We create a great workplace through collaboration, problem-solving, accountability, and recognizing accomplishments as unique contributors to our success.

We are always evolving - We embrace change and continuously look for ways to meet evolving customer expectations and stay relevant in our industry.

About the Role: We are seeking a mid-level Systems Administrator to join our IT team. This is a hybrid technical role focused on core systems administration combined with advanced help-desk support (approximately 40% systems administration / 60% advanced helpdesk). The successful candidate will manage and support Windows and Linux environments, Microsoft 365, Azure services, and backup systems while providing Tier 2/3 escalation support to end users. This is not an entry-level or senior engineering position. Candidates should have 3–5 years of relevant experience and be comfortable working independently on routine tasks while escalating complex issues as needed.

The role includes occasional in-field work (on-site support at company locations) and participation in a rotating on-call schedule to ensure 24/7 coverage for critical systems. Strong mentorship and growth opportunities are provided for the right candidate.

Key Responsibilities

• Administer Windows Active Directory, Group Policy, and DNS environments, including user/group management, OU structure, and policy troubleshooting.
• Manage Microsoft 365 (O365) tenant administration, including user licensing, Exchange Online, Teams, and security/compliance settings.
• Oversee SharePoint Online administration, focusing on site permissions, storage quotas, document libraries, and governance best practices.
• Perform Linux server administration, including OS patching, hardening, credential management (SSH keys, sudoers, PAM), and basic scripting for automation.
• Support Microsoft Azure environment with Entra ID (Azure AD), Conditional Access policies, Azure Backup configuration, and day-to-day management of virtual machines, storage accounts, and resource groups.
• Manage and monitor Veeam Backup & Replication infrastructure, including job monitoring, restore testing, and backup reporting.
• Provide advanced help-desk support (Tier 2/3) for hardware, software, network connectivity, and application issues; troubleshoot and resolve escalated tickets efficiently.
• Perform routine system maintenance, monitoring, patching, and performance tuning for both on-premises and cloud infrastructure.
• Maintain accurate documentation of systems, processes, configurations, and troubleshooting steps.
• Participate in on-call rotation and respond to after-hours incidents as required.
• Conduct occasional in-field work, including hardware installation, troubleshooting, and user support at company sites.
• Assist with basic network-related tasks (not a network admin role) and collaborate with network teams when needed.
• Ensure security best practices are followed, including vulnerability management, access control, and compliance requirements.
• Contribute to continuous improvement initiatives, including automation of repetitive tasks and knowledge-base development.
• • Take ownership of assigned systems, support requests, projects, and operational initiatives from identification through resolution with minimal supervision.

Required Qualifications

• 3–5 years of hands-on experience in systems administration or advanced help-desk roles.
• Strong proficiency with Windows Active Directory, Group Policy, and DNS.
• Solid experience administering Microsoft 365 (Exchange Online, Teams, licensing, and security).
• Demonstrated SharePoint Online experience, particularly with permissions, storage management, and site governance.
• Linux administration experience (patching, user/credential management, basic scripting).
• Working knowledge of Microsoft Azure, including Entra ID, Conditional Access, Azure Backup, and basic compute/storage resource management.
• Hands-on experience with Veeam Backup & Replication.
• Excellent troubleshooting and customer-service skills with the ability to explain technical concepts to non-technical users.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Demonstrated ability to work independently and manage priorities with minimal supervision.
• Strong problem-solving and analytical skills with the ability to evaluate options and recommend practical solutions.
• Strong collaboration and communication skills with the ability to work effectively across technical teams, business stakeholders, vendors, and support partners.
• High level of accountability, professionalism, and customer service.
• Valid driver’s license and willingness to travel for in-field support (as needed).
• Availability for rotating on-call duties (evenings/weekends approximately 1 week per month).
• High school diploma or equivalent required; associate or bachelor's degree in information technology, Computer Science, or related field preferred.

Preferred Qualifications

• Experience with Meraki SD-WAN (configuration, monitoring, troubleshooting) is a strong plus.
• General networking knowledge (VLANs, firewalls, VPNs) is helpful but not required.
• Relevant certifications such as CompTIA A+/Network+/Security+, Microsoft 365 Certified: Administrator, Azure Administrator Associate (AZ-104), or Linux+ are highly desirable.
• Familiarity with ITIL or similar service-management frameworks.
• Experience in a mixed Windows/Linux environment.

Physical & Work Requirements

• Ability to lift up to 50 lbs (servers, workstations, networking equipment).
• Occasional travel to company sites within the region.
• Participation in on-call rotation.
• Hybrid work model with both remote and on-site responsibilities.

This role offers a great opportunity for a reliable, customer-focused professional who enjoys a balance of systems ownership and direct user support in a growing organization. If you have the required skills and are looking for a mid-level position with variety, real impact, and outstanding benefits, we encourage you to apply.

The Perks and Benefits: (* Benefits for Year-Round Full-Time Employees)

• Free Employee Ski Pass

• Medical, Dental, and Vision insurance*

• Employer Paid Basic Life Insurance and AD&D*

• Voluntary Life Insurance (Employee/Spouse/Child) *

• Health Care and Dependent Care Flexible Spending Accounts*

• 401(k) Retirement Savings Plan with Company Match

• Paid Time Off*

• Paid Sick Time (State applicable)

• Paid Parental Leave*

• Short-Term and Long-Term Disability*

• Employee Discounts (ski, retail, outdoor industry)

Equal Opportunity Employer:

Christy Sports is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.

Compensation range: $75,000-$85,000 annually. Actual pay will be adjusted based on experience.

**Bonus eligible based upon company performance indicators

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. (Request help with heavy or awkward boxes/products). Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb stairs and ladders, stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.